We hope you enjoy your purchase! If for whatever reason you are not satisfied or have any concerns, please send us a message or an email.

Equipment purchased directly from Aerospace Audio is eligible for returns within 7 days of receiving the item. The item must be in like-new condition and with all of the original packaging and accessories. Please note that returns are subject to a 20% restocking fee and shipping is not refunded. Refunds will be issued to the original form of payment after the item has been received and examined. Please be aware that should signs of damage or wear be present, additional charges may apply or the return denied and the item shipped back to the customer. 

Email contact@aerospaceaudio.com for support, warranty information, or to begin the return process

Aerospace Audio is not responsible for lost, missing, or stolen packages. Packages will be shipped to the address as it is provided at checkout. Once a package is shipped, it is the carrier's responsibility to deliver it; and your responsibility to monitor tracking info and be ready to receive it.

If your package is marked delivered or missing, you'll need to contact the relevant carrier for support.

Steps you can take to prevent stolen or missing packages:
- Double check your shipping address details for accuracy at checkout.
- Update delivery preferences and sign up for additional notifications with all major carriers.
- Regularly check email for tracking info and monitor its progress.
- Send an email to contact@aerospaceaudio.com before placing an order if you require specific shipping preferences (ie. signature confirmation, extended package insurance, preferred carrier, etc).